New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

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New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

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New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

  • Brand: Unbranded

€25.95

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€25.95

In stock
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14-Day Returns Policy

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Description

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
  • Brand: Unbranded
  • Category: Reference
  • Format: Hardback
  • Language: English
  • Publisher / Label: McGraw-Hill Educatio
  • Author: Michelli | Joseph |
  • Number of Pages: 304
  • Fruugo ID: 7999934-17307695
  • ISBN: 9780071548335

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  • STANDARD: €9.99 - Delivery between Wed 31 December 2025–Fri 02 January 2026

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